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We collect personal data in various ways, including your inquiries and the use of our website.
Personal data is collected when you, for example, send us an email or submit an inquiry through the contact form. The data you provide will be stored by us and used to process your contact request.
When you visit our website, certain information is automatically collected. This includes the web browser used, the operating system, settings, date and time of page access, IP address, visited pages, and viewed content. This data is collected automatically as soon as you access our website. We use this data to provide website functionality and ensure proper and secure operation. Additionally, we statistically analyze this data to determine, for example, which pages are most frequently accessed and the level of traffic at certain times. This analysis is conducted on an aggregated basis without directly associating this data with your person. We use the insights gained to improve and develop our website and offerings.
In addition to the aforementioned purposes, we reserve the right to use the collected personal data for the enforcement of our legal claims, defense in legal disputes or regulatory proceedings, as well as for the prevention or investigation of crimes or misuse of our services.
For the purpose of tailoring and continuously optimizing our websites to meet user needs, we use the web analysis service provided by Google Analytics. In this context, pseudonymous usage profiles are created, and cookies are used. The information generated by the cookie about your use of this website is transmitted to the servers of the providers of these services, stored there, and processed for us. As a result, we may process the following information:
This information is used to evaluate the use of the website, compile reports on website activities, and provide other services related to website and internet usage for the purposes of market research and the customized design of this website.
The provider of Google Analytics is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Before transmitting data to the provider, the IP address is truncated by activating IP anonymization (“anonymizeIP”) on this website within the member states of the European Union or in other contract states of the European Economic Area. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. In such cases, we ensure, through contractual guarantees, that Google maintains an adequate level of data protection. According to Google, the IP address will never be associated with other user-related data.
On our websites, we use Google Tag Manager provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google Tag Manager is a tool that allows marketers to manage website tags through an interface. The Tag Manager tool operates on a cookie-less domain and, according to Google, does not collect personal data. The tool triggers other tags that, in turn, may collect personal data. Google Tag Manager, according to Google, does not access this data. If deactivation has been carried out at the domain or cookie level, it will apply to all tracking tags implemented using Google Tag Manager. You have the ability to prevent the placement of tags at any time.
We do not share personal data of visitors to our website. Exceptions include the following cases:
Your data will not be shared for advertising purposes. The website and your data are hosted on servers in Switzerland. We do not transfer unencrypted data from this website abroad.
We store personal data for as long as necessary to achieve the purpose for which it was collected. After that, it will either be deleted or anonymized, unless we need to retain it exceptionally longer, e.g., due to legal retention and documentation obligations or for our legitimate interests such as preserving evidence or IT security. Data about the use of our website is typically anonymized or deleted after 12 months, unless we exceptionally need to keep it beyond this period, e.g., to protect our legitimate interests or combat misuse.
To ensure the security and protection of confidential information such as orders or inquiries you send us through the contact form, this website uses SSL or TLS encryption. You can recognize an encrypted connection by the address bar of your browser changing from “http://” to “https://” and a lock icon appearing in the browser bar. By activating SSL or TLS encryption, data transmitted to us cannot be viewed by third parties. However, please note that data transmission over the Internet (e.g., in email communication) may have security vulnerabilities. Complete protection of data from access by third parties is not possible.
Individuals whose data we process have the right to obtain information about their personal data and, if necessary, request its correction or deletion, in accordance with applicable data protection laws. If our processing is based on your consent, you have the right to withdraw that consent at any time without affecting the legality of the processing carried out prior to such withdrawal. To exercise these rights, please contact the contact point mentioned in Section 1. Additionally, affected individuals have the right to lodge a complaint with the relevant data protection authority. In Switzerland, the competent data protection authority is the Federal Data Protection and Information Commissioner (www.edoeb.admin.ch).